Privacy Policy

Last Update 12 March 2025

Accountant Help Squad (AHS) ("we," "our," or "us") is committed to safeguarding your personal data in accordance with the applicable data protection laws in the United Kingdom, including the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide to Us

Contact Details – Your name, email address, phone number, and business details.

Communications – Messages exchanged with us, including enquiries, feedback, and customer support interactions.

Marketing Preferences – Your subscription status and engagement with our marketing communications.

1.2 Information We Collect Automatically

We automatically collect certain information when you interact with our website:

Usage Data – IP address, browser type, device details, operating system, referring URLs, and pages visited.

Cookies and Tracking Technologies – We use cookies and similar technologies to enhance user experience and track website activity.

1.3 Information from Third-Party Sources

We may receive additional information from:

Public sources – Social media platforms and public records.

Third-party providers – Data analytics, advertising, and marketing partners.

2. How We Use Your Information

We process your personal data for the following purposes:

2.1 Service Delivery

Providing, maintaining, and improving our platform.

Managing customer accounts and processing transactions.

Sending service-related notifications and updates.

2.2 Research & Development

Analysing user interactions to improve our services.

Creating aggregated, anonymised data for internal analysis.

2.3 Marketing & Advertising

Sending promotional emails (with your consent).

Running interest-based advertising campaigns.

Measuring engagement with our marketing materials.

2.4 Compliance & Security

Ensuring legal and regulatory compliance.

Detecting and preventing fraud, cyber threats, and unauthorised access.

Protecting our rights, users, and business operations.

3. How We Share Your Information

We may share your personal information in the following instances:

Service Providers – Third-party vendors assisting with hosting, payments, analytics, and customer support.

Advertising Partners – Companies involved in targeted advertising and marketing campaigns.

Legal Authorities – If required by law or to protect against fraudulent activities.

Business Transfers – In the event of a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

4. How We Protect Your Data

We implement strong security measures, including:

Cloud Infrastructure – Our services operate on a secure cloud platform with encryption protocols.

Access Control – Strict access policies to safeguard sensitive information.

Regular Audits – Internal compliance checks and security reviews.

Despite our efforts, no data transmission is 100% secure. If you suspect any unauthorised access to your data, please contact us immediately.

5. Your Rights & Choices

Under the GDPR, you have the following rights regarding your personal data:

Right to Access – Request a copy of the personal data we hold about you.

Right to Rectification – Correct inaccurate or incomplete data.

Right to Erasure – Request deletion of your personal information.

Right to Data Portability – Receive your data in a structured format or request its transfer.

Right to Restrict Processing – Limit how we use your data under certain conditions.

Right to Object – Withdraw consent for direct marketing.

6. Cookies & Online Tracking

We use cookies to enhance your browsing experience. You can:

Disable cookies via your browser settings.

Opt-out of personalised ads via industry-standard tools.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy. After that, we securely delete or anonymise the data.

8. External Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or content. Please review their policies before providing any personal information.

9. Children's Privacy

Our services are not intended for individuals under 18. If we learn that we have collected data from a minor, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email notifications.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Email: info@accountantshelpsquad.co.uk

Address: 1 Central St. Giles, St. Giles High Street, London, WC2H 8NU

We are committed to ensuring your privacy and data security. Thank you for trusting Accountant Help Squad (AHS).

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